When Algorithms Learn to Care

Rosa

Another day, another thousand packages to sort through.

Rosa

At least the new AI system has been cutting down on mis-deliveries.

Akira

Excuse me, but I think there's been a mistake with my order.

Akira

I ordered research journals, but this package contains... some kind of mechanical part?

Rosa

(Wait... is that a 1967 Mustang carburetor? They don't make these anymore.)

Akira

The shipping label is definitely mine, but I have no use for automotive parts.

Akira

The AI system has been acting strangely lately, sending people things they never ordered.

Rosa

Actually, Dr. Kimura, this isn't just any part - it's for a '67 Mustang fastback.

Rosa

I noticed your car in the parking lot. The engine's been running rough lately, hasn't it?

Akira

How could the AI possibly know that? I haven't told anyone about the engine problems.

Akira

(Maybe this AI understands what we need better than we do ourselves.)

Rosa

Would you like me to help you install this after my shift? That old Mustang deserves to purr like it used to.

Rosa

Sometimes the AI sends us exactly what we need, even when we don't know we need it.